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Leakage from the water intake pipe
hello
for the last few days i have notices a leakage from the water intake pipe.
which part do i need to replace? the pipe? the pipe including the silver metal part? can i connect regular water pipe straight to the gold element?
see picture attached
tnx
for the last few days i have notices a leakage from the water intake pipe.
which part do i need to replace? the pipe? the pipe including the silver metal part? can i connect regular water pipe straight to the gold element?
see picture attached
tnx
Comments
thanks for posting
yes the braided stainless pressure hose will need to be replaced but it should be readily available and inexpensive - you dont need to buy it from us
try a general hardware store, bathroom shop, or plumber's merchant
the thread on the machine end is 3/8"BSP
kind regards
reiss.
I don't understand from your answer if i need to replace only the braided stainless pressure hose, or should i need to replace the silver metal part?
how do i connect the braided stainless pressure hose to the silver metal part?
can you give me more details please
thanks
if you are only able to source a hose with straight fittings (i.e. without the 90 degree fitting) that will also work
kind regards
reiss.
Is the bent silver metal part need to be replaced?
I am trying to unscrew the hose without any success
then you will understand completely and perfectly how it is made
if not, come back to me
what now?
pictures attached.
very furstated
If you hold the brass thin nut secure with the proper tool, and turn the silver-colored one in the right direction (anti-clockwise if seen from the right end), while not twisting it or the combination any other way, the hose with its knee come off and can easily be replaced.
It looks as if you or someone else for you pushed or pulled the entire combination sideways so hard that you broke off a joint more inwards into the machine. Not a disaster, just more parts to order and replace for you.
I've tried to unscrew the nut while securing the brass, but the silver nut just didn't open so i has to put more effort into it.
now i need to get the right parts and hope i will not break anything else while fixing this problem :unsure:
If in doubt in such matters, it is always a good idea to stop the action and Facetime with Reiss before taking more drastic steps.
ok, I'm looking at this for you now. more very soon
reiss.
reiss.
Any news?
Regards,
Ziv
where frans has drawn one red circle on the image he could have drawn two red circles; one around each nut
have you got yourself a spanner/wrench to fit one nut and a second spanner/wrench to fit to the nut that the hose is threaded onto?
this way no load should be transferred to the rest of the assembly and nothing will break, regardless of how tight the hose has been fitted
if you haven't you need to get an extra wrench whilst you are waiting for me to send you the parts
avoid adjustable wrenches like the plague & avoid taking engineering advice from people who say 'they're fine!'
adjustable wrenches are very much a last resort, the sort of thing you use if your car has broken down on the side of the road and you are 4 hours away from help with no cell phone signal
i am making every effort to get this resolved and the part(s) you need added to the website before i go to sleep so you can order overnight and i will have the order to act upon in the morning
the only reason it isn't in the website is because it hasnt been asked for previously
reiss
NB: it does not have to be an expensive brand, set spanners of an acceptable quality for servicing espresso machines are readily available at very reasonable prices from many retailers
Adjustable spanner (bad):
the part you need is here if you click on it: an 8mm tube stub with 1/4” BSP nut to 1/8” BSP male and it is GBP4.25
kind regards
reiss.
Does the part I need include the Black box attached to it?
you can unscrew the solenoid ('the black box') and remount it on the new part and you are back in business
I just got the part i ordered (according to your instructions) from DHL, and surprisingly i think you sent me the wrong part.
when can we talk?
i really needs your help - its very frustrating to wait for the required part and when the part arrive to find out it's not the correct one. moreover, if you take into account the cost of shipment and the fact that all this time i can't use the machine.
waiting for your reply...
Kind regards
Reiss
here are the pictures attached.
as you can see from the broke vs. new image this is totally different parts
Attached files
Thanks for those, that makes it a bit easier
Well, the good news is id say you have been sent the correct part
To check can you please put a set spanner on the left nut on the original part and then on the left nut on the new part to check they are both the same size
Repeat for the right hand side
If the nuts differ in size can you please tell me old size and new size
It appears as though the part has evolved over time, but I think you'll find you have the correct part
Also, does the new part thread onto its counterpart, to both the left and the right? (Bear in mind you may need to clean the thread locker out of the thread that the factory has applied - that clear hard material on the thread)
Kind regards
Reiss
if you look at the broken vs. new part I've sent you, you can see that the right side of the new part is mach larger then the broken part, and that is the reason that it can't be connected into the machine
I still think you have the correct part, but perhaps the part it connects to on the right has also changed size, in which case I will need to send you that
Can you post an image that lines up the parts you are trying to connect into?
Kind regards
Reiss
as for the right part, it has a diameter of 17mm while the broken part has a diameter of 12mm only, and that is why he can't connect to the machine.
If you can post an image of the component to the right that you are trying to connect to, ideally with a ruler showing the diameter of the male thread, it would help me help you later today when I raise the issue with my supplier
Kindcregards
Reiss
Attached files
With a bit of luck we can simply change out that stud for one of the diameter that matches the new larger nut you have
Whilst you are waiting for me to sort it, start delicately (i.e. Without damaging the soft brass thread) picking as much dried thread lock compound as you can out of the female thread on the part that you are connecting to on the left side. This will make assembly much easier
A tool like a paper clip bent in just the right might be helpful
i apologise for not getting it right the first time; from what i can deduct the part you were sent the first time is for another machine
anyway, you should have it in a couple of days
more than happy to support you via FaceTime to get you up and running again, but please call me in at the start
kind regards
reiss.