EU VAT on US purchase

David Ross

Hello, 1st post

I went to buy an L1 from the website and noticed it added a 20% EU VAT to the price.
Is this correct if the unit is being shipped to the States?

Kelsey

Hi David,

If you use the cart to check your shipping address, or add your shipping address during checkout, VAT will not be added.

I've just tested to make sure as we've been making some changes to the way VAT is handled and I can confirm that adding a US address removes the VAT.

Regards,

Kelsey

David Ross

Thanks for the quick reply!
I didn't try to add an address, I just saw the VAT charge and backed off.

cheers,
-David

Reiss Gunson

hi kelsey

thank you for responding before me

thank you for your order david, which i have just placed with the factory

i would expect to despatch it on monday afternoon

kind regards

reiss.

David Ross

Thanks!
After 10 years using a Pavoni, I'm really looking forward to your machine.
Over the holidays, we were visiting my wife's family in Naples Italy and I asked quite a few baristas about good home machines - which is how I first heard of yours.
Looking forward to its arrival.

Reiss Gunson

hi david

i will be despatching your machine later today

kind regards


reiss.

Matthew Hoffman

I too stepped up from a long-time affair with a La Pavoni to a Londinium. I still have the LP, but it never occurs to me to use it. There is simply no comparison.
Matt

Frans Goddijn

The little Pavoni can be a life saver when you have to leave the home for a short trip into the world where coffee is awful.

David Ross

Some place in the world where the coffee is terrible,... Like America?

David Ross

Just a quick follow up, the L1 arrived last Friday.
I wasn't expecting for weeks and it was here in days!
What a wonderful machine!
Fit and finish are spot on. I couldn't be happier.

A particular touch that I want expecting was Reiss contacting and working directly with me vs a sales engineer. It felt like I was buying the machine fro Reiss. Tough to describe as I'm not used to such a personal touch like that.

Cheers,
-David

Reiss Gunson

thank you for taking the time to write david. reiss.